Discrimination is Against the Law

Baywood Crossing Rehabilitation & Healthcare Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Baywood Crossing Rehabilitation & Healthcare Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Baywood Crossing Rehabilitation & Healthcare Center:

  1. Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    Qualified sign language interpreters; and
    Written information in other formats (large print, audio, accessible electronic formats, other formats)
  2. Provides free language services to people whose primary language is not English, such as:
  3. Information written in other languages; and
  4. Qualified Interpreters
  5. If you need these services, contact the Compliance Officer, Mindy Tarver, at
    713-575-1800

If you believe that Baywood Crossing Rehabilitation & Healthcare Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Mindy Tarver, Compliance Officer, Baywood Crossing Rehabilitation & Healthcare Center, 5020 Space Center Blvd, Pasadena, TX 77505, Office Telephone 713-575-18010, Office Fax 713-575-1801, Email admin@baywoodcrossing.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Mindy Tarver, Compliance Officer, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at:
http://www.hhs.gov/ocr/office/file/index.html.

Different Languages Assistance:

  1. Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-696-6775
  2. Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-877-696-6775
  3. Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-877-696-6775
  4. Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-877-696-6775 번으로 전화해 주십시오.
  5. Arabic: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1- x1-877-696-6775 رقم .
  6. Urdu: خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال 1- x1-877-696-6775 ک
  7. Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-877-696-6775.
  8. French: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-877-696-6775
  9. Hindi: ध्यान द�: य�द आप �हदी बोलते ह � तो आपके िलए मुफ्त म� भाषा सहायता सेवाएं उपलब्ध ह।� 1-877-696-6775
  10. Persian (Farsi): توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما .بگیرید تماس 1- xx1-877-696-6775
  11. German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-877-696-6775
  12. Gujarati: �ચુ ના: જો તમે�જરાતી બોલતા હો, તો િન:�લ્કુ ભાષા સહાય સેવાઓ તમારા માટ�ઉપલબ્ધ છ. ફોન કરો 1-877-696-6775
  13. Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-877-696-6775
  14. Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-877-696-6775 まで、お電話にてご連絡ください。
  15. Laotian: ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-877-696-6775